Effective Date: April 19, 2026 | Last Updated: June 20, 2026
Desert Ops Systems LLC DBA CrewCommand
Desert Ops Systems LLC, operating under the brand name CrewCommand ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at crewcommandhq.com, use our services, or communicate with us.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other information you voluntarily provide
- Account & Service Information: Information related to inquiries, transactions, or services requested
- Marketing & Communication Data: Information provided when opting in to receive email or SMS messages
- Usage Data: IP address, browser type, device information, pages visited, and interactions with our website
- Communication Records: Emails, text messages, and other communications with us
2. How We Use Your Information
We may use your information to:
- Provide, operate, and improve our services
- Communicate with you, including responding to inquiries and sending updates
- Send marketing or promotional messages (with your consent)
- Process transactions and manage customer relationships
- Improve website performance and user experience
- Comply with legal and regulatory obligations
3. SMS Messaging — Opt-In, Opt-Out, and Data Privacy
SMS Opt-In Method: Contacts opt in to receive SMS messages by visiting crewcommandhq.com and completing the web form. The form includes two unchecked consent checkboxes. Checkbox 1: "By checking this box, I consent to receive transactional and informational text messages from Desert Ops Systems LLC at the phone number provided above. Message types may include appointment reminders, lead follow-up, and service updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help." Checkbox 2: "By checking this box, I consent to receive marketing and promotional text messages from Desert Ops Systems LLC at the phone number provided above. Message types may include special offers and service announcements. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help." Consent checkboxes are unchecked by default. Checking these boxes is voluntary and is not a condition of purchase.
SMS Program Details:
- You may receive informational, transactional, or promotional messages
- Consent to receive SMS messages is not a condition of purchase
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at [email protected]
SMS Data Privacy: We do not sell, rent, or share SMS opt-in data or consent information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data may be shared only with service providers and message aggregators strictly necessary to deliver your requested messages. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with:
- Service Providers: Vendors that assist with operations such as hosting, analytics, email, or messaging services
- Legal Authorities: When required by law or to protect rights and safety
We do not sell your personal information.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance user experience and analyze website traffic. You may manage cookie settings through your browser preferences.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may request to:
- Access or update your personal information
- Opt out of marketing communications
- Request deletion of your data, subject to legal obligations
Requests can be made by contacting: [email protected]
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
11. Contact Us
Desert Ops Systems LLC DBA CrewCommand
Email: [email protected]
Phone: +1 725-587-2378
Website: https://crewcommandhq.com
Address: 8783 Green Ridge Ave, Las Vegas, NV 89178